Notes:The product size is measured by human and there is certain error
Packaging & Shipping
"Our Company: Hengshui KangPu Technology Development Co., Ltd, is more over 15 years' experience in medical field,
and its foundations in hospital furniture and equipment manufacturing field, is an international company with
ISO9001 certificates, good at OEM service. Up to now, our products have exported to many countries in Latin America, Asia, Europe, Australia and Africa. Our Main Products: Hospital bed, hospital bed mattress, medical air pad, medical trolleys/carts, hospital beside cabinet, IV pole,
hospital bed accessories, medical record holder, medical bedside screen, air neck traction, wrist brace&support,
shoulder brace&support, back waist support belt/brace, . We are also actively developing new series to meet
the different requirement. We can make special specification by customers request even OEM according to our
experienced research team. We will be making any efforts to server your interests and are looking forward to
receiving your favorable response."
Q1: Are you a factory or a tading company?
A: We are a professional medical instruments manufacturer. We have a factory and all the products are the factory prices.
Q2: What information should I let you know if I want to get a quotation?
Please provide size,material,printing color, order quantity,design artwork if possible and other your special requirement.
Q3: What is your payment terms?
A: Payment terms: 30% deposit in advance and 70% balance before shipment or upon the receipt of B/L copy.
Q4: Do you accept OEM or ODM order?
A: We accept OEM,ODM with customer's logo and packing design.
Q5: What is your delivery date ?
A: The delivery date is depend on quantity.
For samples,after receiving payment,goods dispatched within 3working days;
For OEM sampes or Buk order,it according to order;
Usually By Air,shipping time needs about 5 to 20 days.
By Expressde livery,such as DHL,EMS,FedEx takes 4to 7 working days
Q6: Can I get some samples?
A: Of course We can provide you the samples but need you to pay the charges,as you know the sample cost is always much more expensive than mass products. Usually sample cost is around 3 times than its own value,but it will be refund when we get your bulk order.
Q7:How can I place an order?
You can contact any of our sales person for an order. Please provide the details of
your requirements as clear as possible. So we can send you the offer at the first time.
For designing or further discussion, it is better to contact us with Skype, TradeManger or Whats App or other instant ways, in case of any delays.
Q8: About after-sales?
2 months;Any questions about the product,welcome to give feedback,we will promptly improve.