1. who is heypack?
hey:Heypack is a professional package supplier to cosmetic ,skin care ,face care ,body care ,beauty care ,spa ,natural products and fragrance industry .
2. can you help me to find the product which i cann't find on your website?
hey:Definitely yes,Heypack team are very pleased to develop specially package with you ,we will work with you to find satisfied product.
3. Can I get some sample before place order and how long for a sample?
hey:Yes, and sample are always free, Delivery time 1-3 days
4. Can you label or decorate the pacakge ?
hey:Yes, we can.
We could offer various printing ways: the screen printing, hot stamping, offset printing,labeling and etc.
5. How long can i expect to receive my goods after i place order?
hey:Our production time are always 20-25days after pre-production sample confirmation .
6. What's your packing method?
hey:Heypack provide standard export carton packing to make sure safety delivery . We also accept the special packing method according to customer's design
7. How do you ship the finished products?
hey:Heypack could provide any kinds shipping way for customer . By sea By Plane with FCL or LCL.and By counters:TNT/DHL/FEDEX/UPS.etc
8. .the way of payment
hey:We accept payment as the following,30% T/T deposit, 70% balance before delivery. 30% T/T deposit, the balance L/C 100% TT in advance,Western Union/ Paypal for small amount payment.
9. How do you control the quality?
hey:We will make samples before mass production and test them ,after sample approved, we will begin mass production. Doing 100% inspection during production; then do random inspection before packing; taking pictures after packing.