Strategic Planning: I develop and execute business strategies to drive sales growth, improve customer engagement, and increase brand visibility. This includes market research, competitor analysis, and identifying opportunities for expansion.
E-commerce Platform Management: I manage and maintain the e-commerce platform, ensuring it is up-to-date with the latest technology and features. This includes handling updates, troubleshooting, and ensuring the site is secure and user-friendly.
Product Management: I oversee the product catalog, ensuring that products are accurately represented, and their information is up-to-date. This includes product sourcing, inventory management, and ensuring timely delivery.
Marketing and Advertising: I develop and execute marketing campaigns to attract and retain customers. This includes social media marketing, email marketing, paid advertising, and content marketing.
Customer Service: I handle customer inquiries, resolve issues, and provide excellent customer service to build brand loyalty and improve customer satisfaction.