1. Since PLA material is made from biodegradable sources, it is susceptible to moisture. We recommended storing filament in a sealed plastic bag or box after each print (a large ziplock or Tupperware works well).
2. In extreme cases where the filament gets damp, you can bake it in an oven with 50-degree Celsius for about an hour to restore its dryness. Reminder: Each time after use of your 3D Printer Filament.
Be sure to insert the free end of the filament into the hole to avoid the filament being tangled for next time use.
ZHUHAI SUNLU INDUSTRIAL CO., LTD.
Established in 2013;
Located in Zhuhai city, Guangdong province, China; A professional directly manufacturer with independent R&D capacity; Main Products are 3D pen , 3D printer filament, 3D pen filament; Have Injection&Molding workshop& SMT workshop; Main Markets are North America, South America, West Europe and Asia; Our Corporate Philosophy is Sincerity, Concentration, Innovation and Practicality.
In order to keep high quality and competitive price, we are in improving all along with full confidence to meet your demands. We look forward to cooperate with you in the features.
Q1.Is SUNLU a factory or trading company? A: SUNLU is a direct factory with BSCI& SGS, TUV proved.
Q2. What payment way is available by SUNLU? A: Alibaba Assurance Trade order, T/T, Paypal, Western Union are available. Q3. What about the lead time? A: Sample needs 2-5 days, mass production needs 10 to 25 working days depends on quantity.
Q4: Do you offer guarantee for the products? A: Yes, we offer 1 years warranty for our products.
Q5: Do you have any certificate on your 3D printer filaments and 3D pen? A: Yes, our 3D printer filament passed SGS, TUV, RoHS; Our 3D pen passed SGS, TUV, CE, FCC, RoHS; both of them have safety report. Q6: Is it possible to do customized order? A: Yes, OEM, ODM are welcome, customized your own brand, logo and package box it is our strong point.
Q7: Could you send to my country? A: Yes, we do business in every corner of the world, please contact with us to consult the details delivery charge;
Q8: If outside of China(Mainland), must I pay customs duties, import taxes, VATS, etc...? A: Yes, customs fees, imports taxes and VAT may apply and not include in your order total cost. Please kindly know that we could not estimate your countries' import taxes. I would suggest you try a duty estimating website like: Duty Calculator.