Sample or general order can be delivered from our factory in 5-10 working days, bulk order can be delivered from our factory in 10-15 working days.
2 years for free repair.
The warranty time starts from the shipping date from our factory
FOB Shenzhen and Exworks
T/T, Paypal, Western Union
1. Under T/T and PayPal, the bank charge or PayPal fee will be paid by buyer.
2. If order value less than 10,000USD, we should get 100% payment before production;
3. If order value more than 10,000USD, we accept 30% deposit before production and the balance should be paid off before delivery.
Q1.Are you manufacturer or trading company?
We are a manufacturer located in Shenzhen China, you are welcomed to visit our factory.
Q2. Could you provide OEM&ODM service?
Yes, we provide the OEM&ODM service, our company is focusing on improving video processing technology, we provide the complete system solution and customized products, our R&D team have rich experience of surveillance products.
Q3.How to order from us?
1.Please confirm the model numbers and quantities that you would like to purchase to our sales person, or email to us.
2. We will send you a Proforma Invoice to specify net cost of mentioned goods and other relevant charges once you confirm the order.
3. After you arrange the payment and send us your bank slip, we will put your order down to production, and let you know the ready date in 2 days.
4. When the goods are finished, we will send them by air express, or by sea, or other available shipping methods appointed by customers, and let you know the tracking number and estimated time of arrival.
Q4. How to get the discount price?
Discounts are accepted based on order quantities, and more discounts will provide if keep long-term cooperation
Q5. Could you provide the shipping service?
Shipping freight will be quoted to compare, welcome to choose your own shipper.
Q6.How do you ensure the quality of products?
All goods are 100% inspected before shipping, we do at least 5 kinds of tests, including In-coming raw material test, sample test then mass production, functional test, burn-in test and appearance inspection.
Q7. How is your technical Support?
We have strong R&D team to support our customers, and if you have any question for the technology of our products, please email to us and our reply will be sent to you immediately;Also if you have any doubt for the information on our website or any feedback for the quality of our products, please email to us and thanks for your all comments in advance.