2. Payment notice must be finished within 4 working days after everything confirmed.
How about the shipping policy?
1. Available for shipping to Europe ,North America ,South east Asia,Middel East, Australia,etc.
2. Orders will be processing within 1~2 working days of payment verification. Our customers will get TRACKING NO. to check shipping information in due time.
How does the refund terms?
1. Should inform us in written form within 6 days (not including holidays) after it was received if you find quality problem,there are 30 days to contact us and return it from the date it was received .If this item is in your possession over 30 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return.
3. We will refund YOUR FULL AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH BUYER AND SELLER cancel the transaction by confirmed mail. OR, you may choose to have a replacement.
Hunan Kontak Technology Co., Ltd.was founded in 2010, a professional import and export company. We specialize in producing and marketing LED lighting and solar products.
As time goes on, we have fostered good cooperative relationships with Chinese Electric Light Source Detection Institution and universities. We continue to evolve and devote ourselves to the development of the lighting industry and lighting related advanced technologies. In addition, Kontak invest heavily in R&D to build professional production team to get better service for customer.
We can fulfill any of your business needs and maximize your business profits compared with lots of other manufacturers. We are committed to providing quality products, competitive price, excellent services, quick response and prompt delivery.
"Client's need come first" is our principle. We sincerely welcome clients from all over the world to cooperate with us for mutual benefit in the near future.