Q1:Are you direct manufactures or trading company?
A: We are a professional manufacturer over 15 years.
Q2:Can you provide sample?
A: Yes, we can provide sample but customer should pay cost of sample and freight charge.
Q3:How about the delivery time?
A: It depends on your quantity. Generally, it takes 30-35 days after receiving your deposit.
Q4:What are the payment terms?
A: We usually accept payment by L/C, D/A, D/P, T/T, Western Union, Money Gram, and Paypal.
Q5:Can we do our OEM logo?
A: Yes,we can do OEM logo for you.FOR FREE.You just provide LOGO design to us.
Q6:How do you ensure the quality products?
A: We are strictly focus on quality control.All goods are 100% inspected before shipping. we do at least 3 tests,including in-coming raw material test,sample test then bulk produce.
Q7:This is my first time to import, how can I trust your company and ensure to get the goods if I order from you?
A: We are alibaba legitimate certification company, and we support payment terms like T.T and L/C, Trade Insurance to ensure your safety.meanwhile we have more than 15 years of export history, our customer cover worldwide.
Q8:How about your quality warranty ? And do you supply spare parts? A: Yes, we provide 1 year warranty, and we always provide spare parts.
Q9:How about the after-sales service?
A: We have a big after-sales team, if you have any problems, please tell us directly and we will try our best to solve all of your problems.