Inventory Management: I ensure that the online store has the right products in stock and that inventory levels are accurate. This involves monitoring stock levels, processing orders, and managing suppliers.
Customer Service: I provide excellent customer service by responding to customer inquiries, resolving issues, and ensuring that customers are satisfied with their purchases.
Marketing and Promotion: I develop and implement marketing strategies to increase sales and drive traffic to the online store. This includes social media marketing, email marketing, and content creation.
Sales and Revenue Management: I analyze sales data to identify trends and opportunities, and make data-driven decisions to optimize sales and revenue.
Technical Operations: I ensure that the online store is running smoothly and efficiently, including troubleshooting technical issues and maintaining the website and e-commerce platform.