Return policy ·We provide 15 days warranty for this item, but damage after use or artificially damaged is not acceptable ·Please sent us the briefly description including the goods images which show the damage. ·Please reflect us the damage within 2 days after you receive the product. ·Please allow little color vary because of difference camera or light enviroment. ·We will deal with your notice within 24 hours. Refunds are made only when the replacement are not available. ·Buyer will be responsible for the shipping cost for the replacement item.
Brief Introduction of US
Xing Yue Gems Co., Ltd. was established in 2002. We are a manufacturer and wholesaler for synthetic gemstone such as Cubic Zirconia, Spinel, Corundum, Moissanite, Glass stone, ect.. Besides, we have good cooperation with many qualified manufacturers and institutes, so we could supply almost all of the synthetic gemstone and rough materia for clients utmost satisfaction.
Our products are well sold both in domestic market and overseas, including in Europe, South America, South Asia and other countries and regions. With stable quality performance and most competitive prices, we get good reputations from our clients worldwide. We have been working hard for BETTER and BETTER products, prices and services.
We hope to have the opportunity to cooperation with new customers and establish long-term win-win relationship.
Q: What quality do you have ? How do you differentiates it ? A: We have A, AA, 3A, 4A, 5A and AAAAA+ quality, among these AAAAA+ are best quality in the market, 3A is most hot sale, A is lowest. We differentiates them from material, color, brightness, cut, roundness, side bearings and so on. Q: Product for high temperature resistance ? A: White cubic zirconia temperature resistance 1200-1500 degree, colored cubic zirconia only 600-700 degree, Nano gemstone, synthetic spinel and synthetic ruby above 1800 degree . Q: Why special colors so expensive ? A: The main reason is some of those material need to import so the cost is higher. Q:Do you accept OEM service ? A: OEM order is warmly welcomed and we have lots of successful experiences in doing OEM projects. What`s more, we have design team who can give you the professional suggestions on package. Q: Is there any guaranty on bulk order ? A: If you think the bulk order quality is different from samples, please provide the certificate from independent third-party testing agency. If it`s true, we will refund you payment or replacement . Q: What`s your MOQ? A: We have MOQ from 1 pcs -1000pcs according to different product. 1mm-3mm 1000pcs/size/color/shape, 3mm-10mm 200pcs/size, 11mm-30mm 50 pcs/size, 30mm and above 1 pcs -10 pcs /size. Q: Can you provide free samples? A: Free samples are available for existing gemstone, and can be sent within 48 hours. Only need to pay the delivery fee. UPS account can be freight collect. But free samples are not available for the OEM gemstone. After you place the order, samples cost would be returned. Q: How about the shipping time ? A: For stock gemstone, ship within 2 days, some can be shipped the day; customized and irregular gemstone, production time 15-20 days .
AAA star cut 0.9 mm white round cubic zirconia 1000 pieces