Standard tool kits and complete operation/maintenance/manuals for Generator/Engine/Alternator/control panel, etc.
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Q1. What is your warranty period? Our payment terms is 1 year or 1000 running hours whichever comes first. But based on some special project, we can extended our warranty period.
Q2.Does your generator have global warranty? Yes, most of our products like powered by Cummins engine, powered by Perkins engine, Doosan power generator enjoy the global warranty service. And the alternator we use like Leroysomer, Stamford, marathon also enjoy the global warranty service, so you do not need to worry about the aftersales service.
Q3. Can you accept OEM? Yes, we can accept OEM.
Q4. What is the delivery date for a sample? Usually about 1-3 days for items with general requirements.
Q5. What is your payment terms? We can accept T/T 30% in advance, and the balance 70% shall be paid before shipment or L/C at sight, L/C deferred payment terms or west union.
Q6. What is your delivery time? We usually ship by DHL, UPS, FEDEX, TNT. It usually takes 3-7days to arrive. By air,by sea are also acceptable.
Q7.How can I pay? Our normal delivery time is 2 to 5 weeks. But if your order is some special engine and alternator, then the delivery time is longer.
Q8.How could I trust u? We are alibaba gold suppier,registed in administration,supervised by alibaba rule and chinese law.
Contact us for more details about Price,Paking,Shipping and Discount.