About our company 1.We have more than 13 years' experience in specializing in designing and manufacturing bicycle parts and accessories. We devote to becoming the world's classic bicycle equipment brand and supplying the best products and service to the riders. Our belief is "Pursue Quality, Satisfy Customers", advocating the simple way and living in the moment. 2.We own more than 20 different patents for different parts .As we have three brands, 1) Etook for all locks, 2) RBRL for all bike fenders, 3) Easydo for all the other bicycle accessories as bags, eyewear, bottle and cage,light, horn and bell, grips.
About the OEM service? 1. If your order quantity is no less than 1000pcs, we print your logo on the pump and do you own package.
How to order? 1) Tell us how many pieces you want? Then we will quote you price. 2) If you feel price is ok, then please let me know full name, full addres and phone number of the receiver, i will provide you invoice to confirm. 3) After the invoice confirmed and payment done, we will arrange the order production for you ASAP. 4) Sending the tracking number to you.
What's your payment method? 1. Bank Transfer, Trade Assurance on Alibaba and PayPal.
What's your shipping method? 1. For small order, we will use FEDEX or UPS or DHL for you, it's door to door serive. 2. For big order, you can use Sea Shipping, which will be much cheaper. 3. For the big order, you can use Air Shipping as well.
What's your lead time? 1. For sample order, usually need 2-3 days 2. For the big order, usually need about 30-40 days.
Do you test your lock before shipment? 1.Yes, we have QC to control the quality.
What's your aftersale service? 1.The warranty is 6 month, if any defective one, please send us the picture or video to cofirm, then we will replace it with new one in your next order.