Always contact your supplier to determine if the coronavirus (COVID-19) will affect your order.
1. Are you factory or trading company?
Shenzhen JLD Textile is factory.
We are have professional sale team who can provide you best service.
2. What is MOQ?
MOQ is 3 sets.
3. Can I order if quantity less than MOQ?
Yes and it would be taken as sample order to production.
We take more serious on sample order.
4. Can I get Free Samples?
If samples we have in stock would be provided for testing, but shipment should at your side, it is fair.
Customized Samples: The samples cost is based on your artwork, print or embroidery designs.
It will be refunded in your first order confirmed.
5. Can I order with my logo printing, size and shape?
Yes, of course it can. We do OEM.
And the original artwork prefer in Abode Illustrator, PDF, CDR9 or CDRX4.
In PSD is ok, DPI should over 300.
6. What is your lead time?
OEM ORDER :15-20 DAYS
NORMAL ORDER :10 DAYS
7. How Can I Pay? If PayPal acceptable?
Please pay us by TT to our company bank, or Western Union. Credit card pay to our company bank is ok. L/C,PayPal is welcomed.
8. What’s your guaranty?
Half of years guaranty would be sure.
And please test the goods within 2-3 weeks, any damaged would be replaced at once.