1. Are your company is a trading company or a factory? Factory + trade (have 2 factories and 3 trading companies) 2. Does your company accept customization? We have our own factory and excellent design team, and we accept OEM/ODM. 3. What payment terms you accept? Payment Terms: T/T, L/C, Western Union, or Cash. 4. After the order is placed, when to deliver? Usually 40 days for a full mixed 40HQ, for special order if we have stock we can finish within 15 days.
5. If the products are not conformity with requirements, how to solve? If the products are not conform to customer samples or have quality problems, our company will be responsible for it. 6. What about the cooperation process? Confirm details of order, 30% deposit, Arrange production, pay the balance, shipment.