The normal package is Iron pallets ( Size: L*W*H ) + PE Film
1 ) If export to European countries, the timber reveals will be fumigated.
2 ) If container is too tighter, we will use PE film for packing or pack it according to customers special requirement
A:Aoland is a manufacture and trading combo company with our own factory to control production and quality . We are specialized in manufacturing architectural aluminium glazed windows and door solutions for global building industry .
Q: What is your lead time? A: 35-48 days upon of deposit received and shop drawing confirmed (We arrange shop drawing before manufacturing to double confirm all the windows details ) .
Q: What is your payment terms?
A:Normally 40% - 50% of total amount by T/T as deposit and balance paid before delivery . Irrevocable L /C at sight is also acceptable.
Q: What is the standard size and design of your windows and doors? A: As windows and doors are customized products. we manufacture according to your specific demension special requirements . And we also have engineers to give improvement suggestions .
Q: What about your window systems ?
A:We have standard commercial system and Euro Super system with thermal break.
Q: Will we need to install the glass (onsite glazed) or do your windows come with the glass installed? A:We will install glass at factory based on windows/doors dimension to make sure they can be safe during transportation and if easy for our buyer to install the whole windows/doors. Onsite glazed are recommended for big sized products.
Q: What is your warranty ? What do we do in case of problems? A:10 years quality warranty is provided, including frame unfading nor peel-off, hardware and accessories working properly under correct operation. 10 years warranty for German hardware. In case of our quality problem, we will provide replacement by international courier. Immediate delivery of replacement parts with available in stock, and if not stocking, the time should be depending on material ordering time which is normally 10-15 days.
Q: What kind of service can I get from you? A:We are able to provide the engineering as well as supervising service to guide installation our windows and doors.
Q: Are your products Certificated?Title goes here. A:Yes, our products meet Australian standard for now and also we will make our product tested and certificated if you required