Delivery date:Samples order 3-7 days , Bulk order 7-25 days
Delivery method: We can delivery the goods by sea,by air and by express based on clients
requirements and destination country's custom's policy
Q1. What’s your packing way?
A: we usually pack goods by neutral color boxes and brown cartons. And we can pack the goods by your way after your confirmed and authorized.
Q2.What’s your payment terms ?
A: T/T 30% as deposit, and the balance 70% before delivery. We'll monitor the processing items and send the photos of the products and packages before shipping.
Q3.What’s your delivery terms?
A: EXW, FOB, CFR, CIF.
Q4. What’s your delivery time?
A: Samples order 3-7 days , bulk order it will take 15 to 30 days after receiving your advance payment,the specific delivery time depends on the items order quantity.
Q5. Could you produce according to prototype sample?
A: Yes, we can produce based on prototype samples or technical drawings.
Q6. What’s your sample terms?
A: Samples are available and clients should pay the sample and courier cost.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q8: What’s your warranty terms?
A: For our products, We provide 12 month warranty, During this period, if the clients have the approval showing products quality issues and certified by our engineers,we would request customers to ship it back and replace new items with the transportation charged being paid by us.
Q9. Are you factory?
A: Yes, we are factory in shenzhen guangdong. Warmly welcome your visit to our factory, it's ok for contact us, we'd like to
show you around our workshop and office and do hope long terms of relation between us.