Q1: Are you a manufacturer? A1: Yes, we are. we take all processing of manufacturing, testing, packaging, storage by our own.
Q2. May I visit your factory? A2: you are welcome to visit our factory, it's only 2 hours driving from Shanghai Pudong airport and 40 minutes from Hangzhou Airport.
Q3: How to get sample? A3: we will offer 2 pcs free sample for testing. shipping charge will be on buyer's side. Buyer's Air Express account is also workable.
Q4: How to pay the sample fee? A4: If you need extra sample for testing, we accept T/T & Paypal.
Q5: Which Air Express the sample will be sent? A5: Express available by UPS,TNT,Fedex,Aramex and GATI. if you need prepaid service, we also have very low discounts from the suppliers.
Q6: Can we have our own label? A6: Yes, We accpet OEM service, so you can send us your packaging artwork MOQ for customer's label is 50pcs each design and partial shipment is allowed.
Q7: What is the Payment Terms? A7: We prefer T/T once the order is confirmed for first cooperation. From second order, 30% deposit as order confirmed and 70% before shipment. At sight L/C will be acceptable, but the price will be a little higher, because of the high L/C banking fee.
Q8: What is your Trade Term? A8: EX WORK, FOB, C&F, CIF, DOOR TO DOOR, DDU
Q9: Do you have MOQ? A9: No, we don't. But invoice amount less than USD3000 will take more cost for shipment handling charge.
Q10: Can you do customized products OEM or ODM? A10: Yes, we are specialized in manufacturing epoxy related adhesive for more than 11 years. Special formula development is also available.
Q11: How long is the lead time (producing time) ? A11: It's depended on order qty and production schedule. Please advise estimated order qty for checking.
Q12: How to ship the goods? A12: We can arrange to ship by sea, air, express, door to door as per your demand. Assigned forwarder is also workable.