E-commerce Platform Management: I'm proficient in setting up and managing e-commerce platforms such as Shopify, WooCommerce, Magento, and BigCommerce. I ensure seamless integration with payment gateways, shipping providers, and third-party apps to streamline operations.
Digital Marketing: I have a strong understanding of digital marketing strategies, including SEO, social media marketing, email marketing, and paid advertising (Google Ads, Facebook Ads, etc.). I create and execute campaigns to increase brand visibility, drive traffic to the website, and boost sales.
Product Management: I oversee product listings, product information management, and inventory control. This includes product categorization, pricing, and ensuring product information is accurate and up-to-date.
Customer Service: Providing excellent customer service is crucial in e-commerce. I manage customer inquiries, resolve issues efficiently, and ensure timely shipping and order fulfillment.
Analytics and Reporting: I analyze sales data, website traffic, and customer behavior to identify trends and areas for improvement. This helps in making data-driven decisions to optimize the e-commerce operation.
