Xiamen Boten is equipped with the most advanced test equipments, which can significantly enhance the rationality and accuracy of test. Meanwhile, Our R&D center has the advanced equipment for research and test. 30% of all employees are researchers, including 3 Ph.Dr and 12 masters who are professional in extraction, separation, synthesis, fermentation, etc.
Over 10 years' production and research experiences in high quality natural ingredients;
Have our own factory; the quality can be controlled very strictly;
Free sample (10-20g or enough to detection) and Unconditional assume response;
100% Natural product, without any synthetic ingredient;
Manufacturer direct supply, provide OEM, R&D service;
Customer first, provide best quality and service;
Packaging & Shipping
Delivery Time: Around 3-5 workdays after your payment.
Package: In fiber-drums with two-plastic bags inside.
DHL Express, FEDEX and EMS for quantity less than 50KG, usually called as DDU service;
Sea shipping for quantity over 500KG; and air shipping is available for 50KG above;
Q1: How to confirm the Product Quality before placing orders?
a. Offering you our products specification standard (tested by HPLC, UV, GC and TLC etc.)
b. Free samples could be sent to check the product quality before ordering.
c. If you have special requirement on the product, we may customize it according to your requirement until to your approval.
Q2: Samples & MOQ Issue
a. We could provide some free samples, but the shipping cost should be on the customers’ account. You can either pay the shipping cost or arrange a courier to collect the samples.
b. For the high value product, our MOQ starts from 1g and generally starts from 10g.
For other low value product, our MOQ starts from 1kg.
Q3: How to place order and make payment?
a. Proforma invoice will be sent against your Purchase order or simple email confirmation;
b. You can order from Alibaba website;
c. We can accept payment by T/T, Western Union, Escrow etc.
Q4: Are there any Assurance?
a. We are the 3rd year golden supplier with Alibaba, which could be trusted.
b. we provide the Trade Assurance Service .
Q5: How about the Packing and Delivery?
Samples: please expect 5-7 days by FedEx,EMS, UPS,TNT.
Formal Orders: please allow 5-8 days by Air, 20-35 days by Sea.
Q6: Our return service policy
We offer an unconditional, full money back guarantee. If you are not 100% satisfied with our products, return all goods back (in good conditions) to us within 60 days and we will fully refund your money. No questions asked.