E-commerce Platform Management: I manage and maintain the e-commerce platform, ensuring that it is user-friendly, secure, and optimized for conversions.
Product Management: I oversee the product catalog, including product research, sourcing, pricing, and inventory management.
Marketing and Advertising: I develop and implement marketing strategies to drive traffic to the website, including search engine optimization (SEO), pay-per-click (PPC) advertising, email marketing, and social media marketing.
Customer Service: I provide excellent customer service, responding to customer inquiries, resolving issues, and ensuring timely order fulfillment.
Analytics and Reporting: I track key performance indicators (KPIs) such as website traffic, conversion rates, average order value, and customer retention rates to inform business decisions.