1). Can I order custom samples with my own design & logo ?
Certainly YES. You can send us your logo and design, then we can make FREE computer mock up designs to let you check first.
2). How is the order process?
Confirm specifications - > confirm price - > proofing - > confirm sample - > sign a contract, arrange bulk production - > finish production - > inspection (photo or real product) - > balance payment - > delivery - > after-sales service
3). How soon can I get my products made? How can I make payment ?
Sample production time is about 5-7 days after you arrange the payment and confirm all the details. And our bulk production time is about 20-25 days.
Usually we use Ali Trade Assurance, T/T, Western Union or PAYPAL.
4). What shipping way usually you use ?
Usually we use DHL, FedEx, UPS and TNT, about 3-5 days to your hand after sending.
5). How can I make sure everything will be good during the production?
We will confirm every step of the production with you. For example, we will confirm the fabric style and color with you, and make a logo sample before put it on real product and let you confirm the result is what you expected. Update the tracking number after the package send to you.
Shijiazhuang WOEN Import and Export Trading Co.,Ltd