2) Well-trained & experienced sales can reply your inquiries in English.
3) Working time: 8:00 am ~9:30 pm, Monday to Saturday (UTC+8).During working time, E-mail will be replied to you within 2 hours
4) OEM & ODM projects are highly welcomed. We have strong R&D team.
5) The order will be produced exactly according to order details and proofed samples. Our QC will submit inspection report before shipment.
6) Your business relationship with us will be confidential to any third party.
7) Good after-sale service.
Xinyin is a company specializes in offering personalized and unique gifts products for birthday, wedding, anniversary and so on. Our goal is to serve our customers by making personalized gift buying quick and easy. Our aims are to satisfy our customers and try to provide high quality products and service.
Ours warehouse has more than 2000 square meters, setting up professional services department of hundreds people. With "network distribution" and "drop shipping" become mainly new model of ecommerce mode. We will wholeheartedly provide you with high quality, competitive price, and fast delivery products.
Quality—Each item is through the strict committee carefully screening!
Professional—The latest and fashion news of the products to find new business opportunities!
Careful—we provide quality service for each customer. Customers' needs are our needs and customers' problems are our problems.
Q1: Are you a trade company or a manufacturer?
A: Yes, we are manufacturer specialized in silicon and microfiber products.
Q2: May I make mix order?
A: Sure,for first order,a mix order is available.
Q3: What is your terms of payment?
A: T/T in advance, L/C at sight,30% deposits then 70% balance before delivery.
Product photos and packages will be offered before balance.
Q4: What is your terms of delivery?
Q5: How about your samples and delivery time?
A: Generally, it will take 1-2 working days for samples.And 7-10 working days delivery after receiving your advance payment.The specific delivery time depends on the items and the quantity of your order.
Q6: Can we ask a sample to verify the quality?
A: Yes, of course. We offer free charge samples, with shipping and taxes paid by the buyer.