1.We are professional manufacturer of carbon bike frames,wheels and other bike parts, and we are seller on alibaba more than 7years.
2.We devote ourselves to supply excellent products with an reasonable price, also we guarantee our quality. We insist Quality is first.
3.Customers care is our top priority,we will offer best shipment and after sale services to you. Our goal is to provide you 100% satisfaction.
4.Our principle is: Quality is first, Customer care second.
1. OEM Manufacturing welcome: Product, Package. 2. Sample order is acceptable. 3. We will reply you for your inquiry in 24 hours. 4. After sending, we will track the products for you once every two days, until you get the products. When you got the goods, test them, and give me a feedback.If you have any questions about the problem, contact with us, we will offer the solve way for you.
Packing & Delivery
Packing:Air bubble bag inside
Thick carton outside
Delivery: Sample order send about 3days Mass order send about 10-60days
We offer you our high quality and customer-need products.We have a quality assurance date which is Frame & Wheel set 2 year .Under normal riding ,if there is any damage not caused by human factors,products can be repair by us or replaced from us.
Return and Refund policy:
1)You can return the products within 14days after you receive it for any reasons. a.A 10% restocking fee is assessed for any products returned in "used" condition. b.Buyer is responsible for shipping costs both ways.
2)If there is a quality problem with the products,please contact us,we will solve it as soon as we get your email. If it is quality problem,when we receive your return,we will repair or exchange it for you.
1. Q:Why choose our ICAN? A:Quality is ICAN's Culture,we focus on suppling products with high quality and competitive price.
2. Q:Can I have an sample? A:Of course,one sample order is acceptable for testing.
3. Q:Do you accept customized orders? A:Yes,exactly.We have stronger R&D capacity and are able to supply OEM/ODM service.
4. Q:How can I make payment? A:PayPal,TT,WU is our usual terms.
5. Q:What is your shipping ways? A:Normally,we adopt EMS/DHL express and Air Transport/Ocean Shipping for bulk orders
6. Q:What should I do when the product has problem? A:Please try to contact the sales or our after-sales service,they will try to help solve the problem very soon.