Q1. Are you trading company or manufacturer?
A1. We have our own standardized production factory with strong and professional R&D team, can do fully customize/OEM/ODM for you.
Q2. Can I have my logo to be printed on the product or package?
A2. MOQ=200 pcs for logo printing on products, MOQ=500 pcs for customized package.
Q3. What kind of customization you can do for me?
A3. 1) ID, MD design.
2) Hardware design: Schemmatic design, main board layout, PCB board proofing, hardware debug.
3) Firmware and software/APP customization.
4) Offer SDK/API and provide technical support to help customers develop their own APP.
Q4. Can I get one/some sample(s) to test?
A4. Yes, all product samples are available.
Q5. What is the lead time of your products?
A5. 1-3 days for sample/small orders, 4-10 days for bulk orders, depends on quantity, please contact the sales for detail.
Q6. What's your warranty policy?
A6. We provide 12 months guarantee, all defective products will be replaced for free and send to you with next order. Usually, all of our products will be tested one by one before shipping.