Warranty Guarantee For the period of 2 years or 50,000 Kilometers, whichever occurs first, from the date of shipment, any brake parts from Dongying Xingyi Global Trading Co.,Ltd. Found to be defective in material or workmanship in below cases, we will replace without charge, or return the equal money back: 1.Installation size are wrong; 2.Any quality problems; 3.Iron was rusty after painting;
Provide 24-hour online consultation; Freight forwarding support; Can provide a variety of samples for customer reference design; The production of large goods is fast; Can help to purchase related products.
Packaging & Shipping
Package: Plastic bag + Natural packaging or Rising Star Color Box or Customer Brand Box + Carton box + Pallet+Container
Delivery: 1. DHL/UPS/FedEx/TNT for samples, Door-to-Door; 2. By Sea for batch goods ,FCL or LCL; 3. Customers specifying freight forwarders or negotiable shipping methods; 4. Delivery Time: 5-7 days for samples; 25-35 days for batch goods.
Q1. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3. What is your terms of delivery?
A: FOB, CFR, CIF
Q4. How about your delivery time?
A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
1) MOQ 1 set.
2) Brake pad warranty of 50,000 km; Brake disc warranty is 80,000km.
3) Installation errors or quality problems can be refunded or replaced.