1.According to your design. Sampling time: 3-5days
2.Existing Samples. Sampling time: 1day
.Price can be negotiable based on quantity;delivery terms;
big quantity for big discount
According to client's requirement
Paypal;Western Union;T/T by bank
If you have any question about the product, pls feel free to contact us, we'll reply you within 24 hours.
Packaging & Shipping
About Package:We have gift box package and safety package
My company's customer service tenet is: "Clients are always the first.” If you have any questions.advise.please send email or call us.Usually we are always on line on 9.00a.m to 5.00p.m( Chinese Time).expect Holiday. You know it has time differece all over the worlds.But we still like to do 24h service for every clients.you can call us anytime. For the return policy.Because mostly items are customized.so we dont accept return.but.if the logo or items are not correct made by us.we accept return. If unlucky,the items are damaged.please take pictures for us.and call your local courier to make a record.we will try our best to help you do the Reparation.
Our company is a professional manufacturer engaged in the development.production,sale and service of crystal,glass,acrylic and gift & crafats.we are located in Jinhua City ,Zhejiang Province.
Dedlcated to strict quality contraol and thoughtful customer service,our experienced staff members are always available to discuss your requirements andensure full custoers satisfaction.
We are an export company with our own professional factory in China. We have our own design & development department and complete production line and our most valuable capital is the proficient skilled workers with rich professional experiences, we will be honor to be your nice supplier in future
1.How to make your customized design products? Please send us the pictures first.and tell us the size you need include logo,text or words.
2. How to get the item price? You see in our website.Mostly items are customzied by our customers.and it can be customzied different size.different logo.different colors.different package.so we cant quote you at once, Please tell us the detail informations below:
1) You had better have drawings, samples,product photos or send us the item Number. 2) quantity and expected time for delivery. 3) if you need sandblasting and inner sculpture, please inform us at the same time. 4) your detailed contact method. Notes: generally speaking, our prices include the tax for common gift boxes if there are no such requirements, please inform us beforehand. 3. What is the minimum order quantity you want? We are manufactory of glass and crystals.so we'd like accept small order. But our lowest price is based on your order quantity. 4. What is your principle for the samples? If your sample has custom logo.It need collect sample fee.Bcoz we should set-up the logo. If you take our stock sample and willing to pay the shipping cost.Mostly it is free.
5. how long will it last before delivery? As usual, one week is enough after your order to deliver your goods. But for some gifts with small quantity and less complicated crafts, we can deliver earlier before the deadline. If customers need urgent orders, we can negotiate the time for delivery but you have to pay some extra expenses. 6. What is the common means of shipping normally? Normally, we send samples by express. If total weight is less than 100kg, we suggest that choose express. If total weight is 100kg to 200kg, we suggest that choose air shipping. If total weight is over 200kg, we suggest that choose sea shipping. But if your time is urgent, we could discuss together, choose the best. 7. Which payment can be acceptable? and how to do it? We could accept the payment by L/C, T/T, Western Union and Paypal. For the sample fee, customer should pay in full. For the mass order, customer should pay 40% deposit at least, the balance should be paid before shipping goods.