1. Q: Can I customize my product? A: We can make the product according to your requirements. 2. Q: Can I print our own logo on my products. A: Yes, We can print your logo on your products. Only we need you to supply your logo file in PDF or AI format. 3. Q: How much is the product? A: Prices are determined by many factors such as material, style, size and etc. If you tell me the specific product requirements, we can offer the best price for you. 4. Q: What is the production time? A: 15-25 days normal, it's depend on the quantity. Please tell us the date you want, we could try our best to satisfy you. 5. Q: Is it possible to get sample before place order? A: Yes, sure, for quality & material checking, stock samples without customized printing can be provided freely at your courier account. We will be happy to send you free samples. 6. Q: How long does it take for sample production time? A: 1 day for existing samples. 3-5 days for customized samples. 7. Q: How is my order shipped? Will my bags arrive on time? A: By sea, by air or by express carriers (UPS, FedEx, TNT) transit time depends on freight rates. 8. Q: What's terms of payment? A: 30% T/T deposit, 70% balance before delivery. 30% T/T deposit, 70% balance against BL. 100% in advance, L/C at sight, Western Union/ Paypal for small amount payment. 9. Q: To get a quote, what are some necessary details to tell us? A: Material, size, style, color, logo profile, logo size, logo print terms, quantity and any other needs.