1.Q:Are you a factory or trading company? A:We get office in Quanzhou while factory in Xiamen. The factory gets the Sedex 4P Audit repot. And our team members get 5-20 years' experience in candle industry.
2.Q:What is our main line? A: We are specialzing in scented candle, sometimes together with fragrance diffuser. Meanwhile, we provide empty containers and boxes for our clients.
3.Q:What is your MOQ? A: For slack season from Oct. to Mar., it could be 500-1000 pcs. For peak season from Mar. to Oct., it would be 1000-2000 pcs as usual. However, sometimes, it could be negotiable. For items ready to ship, the MOQ be 50/100 pcs and the price includes the shipping by air.
4.Q:What about the production leadtime? A: As usual, the new production costs 35-45 days after your order and deposit. If you need it urgently, please feel free to contact. And for items ready to ship, it takes about 10 days.
5.Q:How can I get some samples? And what is the sample leadtime? A: We could make customized samples according to the picture you showed us. The logo and printing work can be changed. It usually costs about 7-15 days. We will charge the sample charge together with the shipping cost by UPS.
6.Q:Why choose us? A: 1) We are familiar with candle production but aim to focus on quality control and provie a series services for new one in international trading in this industry. 2) The Quanzhou office is a seperated company which focuses on the QC for the raw material and services. The factory just focuses on the candle production. 3) If you are new in this line, we can be helpful and will treat you seriously as well.