Q1: Can I have a custom private product?
Sure. We offer OEM and ODM service to satisfy our clients.
Q2:How soon can I get a price quote?
For most projects, when we know the box shape, dimension, spec of graphic, printing and quantity, we will quote 24 hours.
Q3: How do I measure a box?
The proper sequence of dimensions is Length x Width x Depth. if possible enclosed with a picture or construction drawing is appreciated.
Q4:Is there a minimum order requirement?
Due to the high machine setup cost and shipping freight, Our minimum order quantity is 500 pcs. It is recommended for you to order to reduce the unit price and shipping cost.
Q5:Can I get a sample?
Yes, on some stock items, we ask for nominal shipping charge. A certain items are excluded from our sample program, it takes a week for the verification sample making. .
Q6:How long will it take to receive my products?
As a general rule, it will take 2 weeks for us to produce your custom designed and printed products.
Q7:What are your office hours?
You can reach us between the hours of 9:00 A. M. and 6:00 P. M. GTM+8, Monday workdays, except holidays.
Q8:Do you sell any additional products not listed on your online catalog?
We sell over 1,000 different types of printing and packing products. We are always add new items to our website.
Q9:Do you have price catalog?
We are a professional printing and packaging manufacturer. All of our products are customized, so we do not have a common price catalog.
Q10:Will you match competitors' price?
If you find a lower price elsewhere on the exact same item, we will review the price.