Q1: Are you Manufacturer or Trading Company?
A1:We are manufacture,also poseess ISO 9001 and paten certificates,products covering PE film /PP woven bag production line,bag making machine,siltting machine etc.
Q2: How long is your delivery time?
A2: Generally it is 7 days if the goods are in stock. or it is 10-15 days if the goods are not in stock, it is according to quantity.
Q3:How could we do if the parts broken within warranty?
A3:We would express the free replacement parts during the warranty date.
Q4: Does oversea service available?
A4: YES,it does.We have a experience service team,every member has gone aboard for several times,with rich experience in installing the machine.
Q5.:How do we solve the machine problem after your engineer leaving?
A5:In case you have any problem.You can contact our sales at any time. Our engineer will take a solution video according to your description.