Chassis, Motor, Battery, Controller and Charger of 1 years warranty.
Chassis and engine of 1 years warranty.
♦Another parts if has any problems without personal reason, you can send us pic or short video to see the main problems, we have professional engineer will help you to fix it as soon as possible.
♦If any problems for the future use, like you need buy spare parts, you can contact with us any time, we will send the spare parts by express.
Q1: Are you trading company or factory?
A1:We are fatcory directly, without middle man for cooperation, we are provide best offer for all products.
Q2:Where are your company located? How can I visit you?
A2: Our factory is located in Yongkang city, Zhejiang provience, China, if you comes, you can fly to Shanghai, Hangzhou or Yiwu, then take fast train to Yongkang South Station, we are glad to pick you on train station.
A3: Yes, we are glad to provide you sample to test, we are sure you will satisfied with our quality, sample is always shipping by express( different product with different shipping method).
Q4:What's your MOQ?
A4: Different model with different minimum order, so please contact with us before you send order.
Q5: How long is the delivery day? A5: 15-35 working days after we received the advance payment at sight.
Q6: What's your payment terms?
A6: 100% paid in advance to start production for amount less than USD5000; 30% paid in advance, 70% balance paid since the goods finished, before delivery for bulk order.
Q7: What's your shipping terms?
A7: Because the products is with big volume, so we are suggust to shipping by sea to save shipping cost, but as different request, express and other terms also available.