Q1. What is your terms of payment? A: We accept paypal, western union, payment by T/T in advance or LC, and trade assurance.before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q2. What is your terms of delivery? A: EXW, FOB, CFR, CIF, DDU.
Q3. What is your sample policy? A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q4. Do you test all your goods before delivery? A: Yes, we have 100% test before delivery
Q5. How about the quality? A: every order will not be sent over to you before it has been tested fine.
Q6. What’s the shipping time? A: The stock goods will be delivered within 3 days and the nonstock goods will be sent within 15 days after we received the advance payment.
Q7. How do you make our business long-term and good relationship? A: 1. We keep good quality and competitive price to ensure our customers benefit ; 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from. 3. We have our own design team,own mold workshop and injection moulding workshop. 4. Every new product can be made accurately by your design and demand. 5. Enough stock to fit your urgently need. 6. Perfect package according to your demand.
Q8. Is certified according to the latest standards? A: Maikasen has already went through ISO 9001 international quality system and CE/ROHS certificates.
Q9. Has a wide range of application? A: Our products could be applied for electric equipment.(airport/air condition and etc...)
Q10. How do we know you are a reliable supplier? A: Maikasen has own manufacture,which already is the best quality supplier in Global market of China. Terminals are made from 99.7% pure copper,which with imported insulating sleeve.We do tinning on the surface and screw thread on the hole inside.