Established in 2010, we are a two and three-wheel balance scooter industry leader, incorporating R&D, production, sales and service. We have high-quality, high-tech innovation teams, advanced experimental facilities and production base, along with a number of independent intellectual property rights and core technologies. In addition,we have CE,FCC,ROHS and ISO9001 international quality system certification. We are dedicated to develop a new, stylish, environmentally friendly products of balance scooters.
Packing & Delivery
Packaging : Carton box
Packing Size: 440*240*170mm
Delivery options : EXW, FOB, CIF, etc.
Delivery Time: one week for sample order, one month for container order
Q1. Is it a reliable factory?
♥ Eswing reply: Shenzhen Xinlitech Co., Ltd. was established in 2010, engaged in R&D, sales and
after-sales services of 2 wheels electric scooter. We have a professional team integrating with optics,
machinery and electricity, which lead our prdoducts more better and enter into the market around the
Q2: What about the delivery?
♥ Eswing reply: Just depend on your actual request and door to door services by air or by sea is
acceptable. Such as DHL, UPS, TNT, FEDEX... by air; and the sea transportations.
Q3: What's the delivery time?
♥ Eswing reply: 3 -10 days working days, if stock enough.
Q4: If there is a water accident, what should I do?
♥ Eswing reply: Turn the power off immediately if ESWING poured into water accidentally. Do
not drive it again if you are not sure of the default. The ESWING weighs 55kg, you can take it home easily
without help; and please contact us for after-service guide.
Q5: Do you have any timely technology supports?
♥ Eswing reply: Professional technology supporting team will help you to solve the after sales
problem.Also any questions you can contact us by telephone, viber, whatsapp, online chat (FaceBook,
skype, mail)and so on.
Q6: How to park the Eswing?
♥ Eswing reply: If for temporary parking, you can just turn on the balance output by remote control and
lean it against a wall or step that can stop it from moving forward; if for long time parking, you can
switch off the power and put the supporting foot down. This parking supporting foot can be
purchased from us independently.
Q7: If the machines broken during the shipment, will you support us?
♥ Eswing reply: We will help you to solve the claims with the insurance companies to collect
your money back in time.
If you have any issues with your Eswing, please send us an email to to our distributor in your
country and note that we provide a 12 months parts only warranty for faults derived from
natural causes. Faults derived due to accidents are not covered by the warranty. We can still
service the Eswing but there will be charges applied.