E-commerce Strategy: I help businesses develop and implement effective e-commerce strategies that align with their goals, target audience, and market trends. This includes defining the brand's online presence, product offerings, pricing, and customer experience.
Digital Marketing: I leverage various digital marketing channels to drive traffic to the website, increase brand awareness, and boost sales. This includes search engine optimization (SEO), pay-per-click advertising (PPC), social media marketing, email marketing, and influencer marketing.
Product Management: I oversee the product lifecycle, from product research and selection to product listing and inventory management. This includes ensuring that products are accurately represented, competitively priced, and easily discoverable by customers.
Logistics and Shipping: I manage the entire logistics process, including order fulfillment, shipping, and returns. This includes partnering with third-party logistics providers, managing inventory levels, and ensuring timely and cost-effective delivery.
Customer Service: I focus on providing exceptional customer service through multiple channels, including email, phone, and social media. This includes resolving customer complaints, handling returns, and providing product recommendations.
