Q1: Could I buy 1pc sample, trial order and small order for first time cooperation?
A: Yes, we provide sample and small orders for customers according to their requirements. And sample cost should be afforded by customer and return back when place big order. Welcome contact with us.
Q2: Is the sample fee refundable or not?
A: Sure, refundable once the main order is confirmed.
Q3: How long to make a sample?
A: If we have the sample in stock, we'll send you soon.
Q4: Do you have customized design according to our concept and requirements?
A: Yes, we have design team to support our customers with customized services.
Q5. How can I print my logo?
A: Sure, logo printing for customers are available. Customer's logo can be made by laser, engraved, embossed etc.
Q6: Should I pay extra for logo print?
A: We can print your logo. If it's simple, it's free charge. If you order 300 pcs per time , we can print it by free.
Q7: How about the quality?
A: For us,quality is our culture. 100% passed QC in production process before shipment.
Q8: What is the goods delivery time?
A: For ready goods, trial order and small quantity order, we will ship the order within 7-15 days after we receive your payment. For ODM order, we will finish products and make the delivery within 60-90 days after we receive your payment or deposit.
Q9: What payment methods do you support?
A: We accept T/T, L/C, Western Union, Alibaba Escrow,etc. and highly recommend you to choose Trade Assurance Order.
Q10: Can I choose the shipping method?
A: Yes, for your convience, you can choose the shipping method. We have good cooperation with DHL, FEDEX, TNT, EMS, and other shipping methods.
Q11: Do you have product catalog and send to customers?
A: Yes, We have product catalogs. We will send our regulars and new customers the suitable, latest catalogs according to their requirement so that they can choose models and conveniently.