1. Experienced R & D team to Support OEM/ODM Service.
Logo printing (silk screening or gold blocking) Customized package Software Customization: Booting image, UI, APP, Function… and so on
2. Professional after-sales service.
3. Strict test before shipment.
We offer 3 years warranty for our products. The company policy and procedures as below:
If there is anything wrong with device, our engineer will provide technical support and assist you to fix issues.
If the device is defected and faulty that you can not fix at all, please send the faulty unit back to us and share tracking info. We will arrange replacements immediately or refund once we receive parcel!
3.Have stock, goods will be shipped out immediately once payment done.
Q1: Does the device pre-install some softwares? A1: Yes,all our boxes have preinstalled the lastest famous softwares. and we can also help customers to pre install their own apps or add ons.
Q2:What's the best price? A2: The best price is on the basic of your order, more quantity more discount.
Q3: What is your MOQ? A3: No MOQ limits for the standard order. It's 500pcs for OEM orders (OEM logo printing, manual, and OEM design color box).
Q4: Can you provide EU or US, UK, AU or others standard plug power adapter? A4: Yes, there is EU, UK, US, AU etc. standards of plugs are available. The adapter we offered can meet your country standard or your request.
Q5: How long will my order received? A5: DHL/UPS/FedEx Express usually takes about 3-5 working days to the destination. And it's about 5-8 working days by EMS or TNT.
Q6: How can I make payment by visa & master card online?
A6: Steps as below
1. Please creat a personal buyer account before you buy from alibaba 2. Write your email address, when place an order 3. Go to your email and click the link,"send initial payment/Pay balance" or "go to pay" 4. Then choose "+add a new card to apy in USD($)" 5. Fill in the bank card information,"confirm and pay", then charge from your card directly,place an order successfully.