Other leathers: top grain real leather, split leather, pony skin, synthetic leathers such as bonded leather, micro-fiber leather, eco-logical PU leather..etc.
10 years for inner frame, 3 years for outter normal wastage upon manufacturer's defects.
Any legal duty happens in buyer's country WON'T be held responsible to manufacturer.
Packing & Loading: ↓
1) How can I see your real sample at my convenience ?
Firstly we will guide you to our old client's agency if he / she is near your location. If not available, we will send you some detailed photos with all necessary parts about your interested models. In case you don't accept both, please place a trial order. Then keep looking below.
2) What is the sample order quantity & lead time?
Normally 7-10 days for sample order, quantity is limiteless, but should be traded by EXW term & pay off before delivery. And we suggest we can make the sample deal via Alibaba Trade Assurance, that will be more convenient for our both sides.
3) Can I make some variations on cover, color or materials etc?
Small variation such as cover colors or total amout of sofa set would be acceptable for us. But others like dimensions & crafts will be imposed extra charges, for more info please appeal to us.
4) How can I place a sample order easily?
Alibaba has set up a series of thoughful service for LCL & FCL orders, below ports are frequently used in their daily deals. Other ports could be arranged as well, please feedback to us about your port name.
5) If I place a bulk order without visiting your company, how can I be protected & how much discount for me?
Firstly, Alibaba Trade Assurance quota for us-Yuxin Furniture Ltd is US$103,000.00, you can check from our profile. Secondary, we cooperate with "One Touch Biz Service Ltd" is whom belongs to Alibaba Group appointed third party service company, same as the shipping service. So your deals & payments will be protected safely. And regarding the discount, any of client achieve 1*40'HQ above, we will favor the largest discount. For more about discount please appeal to us by Email or Whatsapp.
6) How can I know my order is in process ?
We will take photos regularly about the refered models, colors or other specifications. Make sure you will learn clearly about the progress till loading. And the loading photos, Commercial Invoice, Packing List & Bill of Lading (Telex Release) will be sent after the balance payment settled.
7) What is the warranty of your product ?
We offer inner frame warranty for 10 years, upholstery for 3 years upon manufacturer defects. The other damage such as deliberate man-made, improper use, transportation & force majeure damage are not convered by warranty ranges.
8) What kind of OEM service you can offer ?
We have our own team majored in new models development. Anually we present over 20 new models to perfectize our product ranges. We're also able to make your required models according to the drawings of dimension, shape, curve or materials request etc. Quantity should be acchieved our MOQ. For any further OEM questions please inform us by email or whatsapp.
9) How to be your sole disbributor in my country ?
We will issue a contract that contains all the rights & obligations about marketing our products in your country. Definitely there will be an annual sales task. We will ensure you have all of our inquiries & best prices in your country, and we just get an eye during your negotiation between you both. Details wolud be provided once you are interested in this part.
Any un-defined question please issue your inqiury to us!