1) China big manufacturer, top 3 also owned 45,000m² factory,oversea office & subsidiary. 2) Has the certificates CE,ROSH,FCC,ISO,BHMA etc. 3) Branch office set in HK,Thailand,Saudi Arabia,Vietnam. 4) More than thirty sole agency all over the world 5) Warranty time for two years, normally the hotel products life span reach to twelve years. 6) International partners: Assa Abbloy, Hafele, Dometic etc. 7) Project reference: international management companies, references up to 10,000 hotels, total reference. 8) Experience:11years of experience in this industry. 9) OEM experience for leading hotel card lock company in the world. 10) Product feature:SAFETY ,STABILITY, SUITABLE FUNCTION 11) Experienced R&D and QC team. 12) 1 million times American Minitary test Ansi. 13) Service: professional after-sale,efficient local serve and support, long term 14) Price:competitive manufacturer price
6. Company profile
1). What is the material do you use for you safes?
We use steel for the safe with door thickness 4mm and wall thickness 1.4mm.
2). Can you safe contain laptop?
All our safes models have flexible size. Standard size are all laptop size.
You also can fix the safe on the wall. All the safes prepared wall mouting hole and screws.
3). How many battery do you use for safe? If expires, how can I open the safe?
4AA alkaline battery. If the battery expires, we can still use external battery box or mechnical key to open the safe. All our safe models have the two devices.
4). Can I change the guest pasword and master password?
Yes, both management code and guest code can be changed.
5). Can we use master mchnical key for safes?
Yes, master key is available for all safe models, but need to mark it when you place the P.O. as the default cylinder is individual one.
6). What color can you make?
We can make any color you want, but to make a different color the cost can be more and the delivery time can be longer.
7). What about the warranty and future service?
Our period of warranty is one years. All the spare part is free during the period, if it is really something wrong with your products we can not solve it, we will ask the customers to send the bad lock back and change a good one to them for free.
8). What's the MOQ and if can send sample to have a test?
MOQ is 10 sets and we can send you sample to have a test.
9). How do I pay for my purchase?
We accept the following payment methods: T/T, Paypal, Western union, cash and so on. Usually 30% T/T in advance, and balance before shipping. We can also accept Western Union and Paypal for small amount.
10). I am a reseller, I would like to buy many pieces of your item, what's the wholesale price?
Hi, thanks for your inquiry, if you would like to buy large quantity, please send email to us, we will give you the best price!
How to contact us?
1) Q:What is the minimum order?
A: Yes, our company mainly deals with wholesale deals,but if you insist buying one set as sample, we would be very likely to make the MOQ as 1 set for you.
2) Q:What payment methods your company accept?
A:We accept most of the payment methods,but mainly accept T/T, L/C, Western Union, Paypal.
3) Q:How long is the warranty time for your products?
A:Our officially promised warranty time is ONE whole years after delivery at best.
4) Q:I haven't done business with you guys before,how can i trust your company?
A:Our company has been in Alibaba.com for 12,almost 13 years,which is longer than most of our fellow suppliers,we've been golden suppliers for years. what's more,we've got quite a lot authority certificates,for example,CE, FCC, BHMA/ANSI, RoHS, ISO9001, Alibaba onsite check certificate. I hope those above will be persuasive enough.Our Trade Assurance Limit is US $1,500,000, and it is still going up.
5) Q:what's the shipment terms and delivery time of your company?
A:Well, they depends on the quantity of your order.As you know ,we need time to manufacture the machines.but mostly ,the delivery time is 15 working days upon order confirmation.For Delivery way, for Sample and Bulk order < 100KG, we will kindly suggest Express and Air freight, and Air freight, Sea shipping for Bulk order >100KG.
6) Q:Do you give any discount ?
A:I'll surely try my best to help you get those by the best price and good service at the same time.