FAQ
1Q: How does your factory do regarding quality control?
A: "Quality is priority''. QC always attach great importance to quality controlling from the beginning to the end.
2Q: Can weight, size, colors and design be changed?
A: Yes. Of course. We are factory, meaning all details can be negotiated.we can produce customized product as long as you will offer us the product sketch.(File in Al,EPS,CDR etc.format can be acceptable.)If you have any new idea,contact us,our design team members can help you to change the idea to reality.
3Q:How long is the production time?
A:Different products and quantities have different procedures and different timing.We may promise that we can try our best to finish all of your orders within the shortest time.For more information,please contact us directly..
4Q. This is my first time buy from your company , how to arrange the shipping for me ?
A: We usually send order by FEDEX, UPS, TNT or DHL. If you have carrier account, it will be convenient for both of us. If you don't have a relevant account, we will immediately create a link on alibaba and send you at the meantime, what you need to do is just make a purchase.
5Q. Can I get samples? How long is the sample lead time?
A:Yes, certainly. Normally 5-10 days for normal styles.
6Q. Can you do the design for us ?
Our design team has the expertise to provide the jewelry solution that specifically suits every customes’ requirement.