Firenew has two R & D team. This makes sure we have at least 5 new models released in each season. We are the earliest manufacturer to make for iPhone Watch power bank (PB-002) and we have the fullest model range for iWatch power bank. And the most professional sales team to serve clients, most of them are with 5-10 years working experience. They are 24 hours stand by and always act fast in one hour for customers’ requests.
Q: Where is your factory located? How can I visit there?
A: Our factory is located in Baoan District, Shenzhen City, Guangdong Province, China. All our clients, from home or abroad, are warmly welcome to visit us.
Q: How does your factory do regarding quality control?
A: "Quality is priority.100% Tested products, four Test Steps, 12month warranty. Our always attach great importance to quality controlling.Our neutral products have EMC, LVD, EUP and RoHS2.0. What's more, we have cooperated with TUV, SGS, BV and Intertek to do Reach, PAHS, FCC, ETL, UL and ICES, etc. for OEM/ODM products.
Q: Do you offer samples for testing?
A: Yes,usually,we can offer 1-2 samples for free if the total value is less than 10 US dollars.And however we will charge for samples when the value is more than 10 US dollars.Sample fee will be deducted from bulk order.
Q: Are you MFI approved factory indeed?
A: Yes, we are MFI licensed factory and we have got 30 pin approvel in 2010 and 8 pin in 2013,the latest version is in 6.4.
Q: What's your lead time?
A: 3-7 working days for samples and 15-30 working days for mass order as usual.