1.one pcs/opp bag or gift packaging then in carton, it will be according to your request,if products is too heavy,we will add the PP woven bag to pack the carton.
2.EXW,FOB, CIF, door to door any of them are available for us.By sea, air orexpress(DHL,UPS,TNT,FedEx etc.)
1) OEM ODM service available and custom designs are welcomed.We can manufacture all kinds of case according to your design and sample, we will be happier to answer even the smallest question from you ,and we will gladly give you a bid on any item you are interested in.
2) We can offer you premium quality, competitive price, prompt delivery and low minimum orders.
3)About Sample:Sample fee is needed for first cooperation, and it is refundable after u place order if the qty is up to the MOQ. For repeated clients, the sample will be free.
4)production time:regular 2~5days,if order is urgent or small, we will send to u earlier by some means; in contrast, we will see the qty to make the delivery time.
5)we are sincere ,professional,we will be always on your side,the service start from quotation to sold out.
<>10+ years industrial design experience;
<>10+years mobile devices accessories manufacturer; <>ISO 9001:2008 Certificated factory; <>OEM,ODM Service experienced; <>Distributor spanning over 100 countries.
1 If the quantity I get less than the quantity I order,what will you do?
We strongly request every customer opens the package to check the quantity before signing the delivery.If you find the quantity less than ordered,please refuse to confirm the delivery.We are not responsible for such claim if customer don't open the box to check the quantity before signing the delivery.
2 How to choose the color?
If the color you want is not listed on our website,please leave message below the transaction about the color you want,we sdeliver according to the message,if no message left and no color is chosen,we ship random color.For the color you want but currently out of stock,we will contact with you to get your opinion.
3 How long it takes till I get my package?
It depends on the shipping way you choose. DHL,UPS,FEDEX takes 3-5 workdays. EMS takes 6-10 workdays. Hongkong Post takes 2-10 weeks. ChinaPost takes 2-10 weeks.If you need them urgently ,we suggest you choose the express service.
4 Why I can't track by the track number you offered for DHL?
There are 2 ways:
1,Please track by shipper's reference. http://www.dhl.com/en.html--> Express --> Tracking --> Track by Shipper's Reference, set the date in a wider range,choose destination country.
2,If you failed,please contact use for the waybill number, waybill number is another track number for the same shipment.
5 If the item arrives in bad condition,how will you handle it?
Within 7 days we can pay for the return shipping cost,but the returned goods should be at the original condition. Over 7 days,we can share half of the return shipping cost. Over 1 month we won't pay for the return shipping cost.So after you get the item,please check carefully and if there is any problem please contact us soon.
6 How will you declare my package?
We declare all small package as Gift and value between 1-5USD. If you have any special declare requests please tell us before shipping. We are not responsible for any tax that caused in your country.