Q:Which shipping way do you have? A:We have DHL/FEDEX/UPS/Air and Sea Shipping.The DHL is the fastest,about 3-5 days,but have a little expensive. Q:Are you factory or trade company? A:We have our own factory and salesman,our factory was found for more than 17 years. So we can provide competitive price and high quality caps. Welcome to visit our factory. Q:How can you do if the final hat is not the one i want? A: We will confirm hat details before production to guarantee.If it is our faults we will bear our responsibility. Q:Can we get a free samples? A: Of course.but the express fee is pay by you. Q:What kinds of material do you have ? A:The options of material are cotton /acrylic / leather / suede/ mesh / denim / printing ect.