5.We always choose the most economical and reliable shipping company to make sure you receive the goods in time.
6.The tracking number will be provided to you once the consignment is shipped.
Packaging & Shipping:
1.packaging:in plywood case
2.If you want to know the transportation cost:
by air-please tell me your airport name;
by express-please tell me your detailed address(including zip code,house number,street,city,country);
by ship-pls tell me your delivery port
All products purchased in our company are guaranteed to keep in good repair for one year.
If quality problems happen in guarantee period, our company will maintain for free.
a. Before sending the machine, we will test and adjust, so you can use directly when you get it. b. Operation video & instruction will be sent to clients, to help them use the machines better.
Additionally, our company provides technical support and fittings for life. After-sales service isn't restricted by time and we will solve your problems in time.
If you are caught in some problems when using our products, welcome to contact us at any time.
a. Any problems occur while using, professional advice will be offered. b. All kinds of frequently used parts are supplied all the year round.
Q1: What are the payment terms?
A: We usually accept payment by T/T, L/C, Western Union or Escrow.
Q2 : Can any of the products be custom imprinted?
A: If you need to print your company logo on the products and that is available to be custom. Or if you have your own designed idea and that will be our honor to customize for you.
Q3: This is my first time to import, how can I trust your company and ensure to get the goods if I order from you?
A: We are alibaba legitimate certification company (VIP), and we support payment terms like L/C, Escrow, to ensure your safety.
Q4: How to ensure that I received the machine undamaged?
A: At first , our package is standard for shipping, before packing, we will confirm product undamaged, otherwise, please contact within 2days. Because we've bought insurance for you, we or shipping company will be responsible!
Q6 : Where will the orders be shipped from?
A: It will ship from the main ports China. And We will find the shipping company which will offer the best and most economical freight for our customers.