Q1. What is your terms of packing? A: Generally, we pack our goods in neutral color boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters. Q2. What is your terms of payment? A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance. Q3.How about bulk orders? A: Custom logo or brand name according to customer's needs. Color and size is customizable based on clients' detailed requirement. OEM or ODM order is highly welcome. Sample is needed for product detail review before bulk order production.
Q4. How about your delivery time?
A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. Q5. How about wholesale service for small to medium orders? A: In order to support clients' business, we will prepared some stocks for many hot sale models in advance, so that we can sell small quantity products to you each time.Feel free to communicate with us for what you need, so that we can ship to you directly and efficiently.
Q6. What is your sample policy? A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost. Q7. Do you test all your goods before delivery? A: Yes, we have 100% test before delivery.
Q8.How about shipping method order process?
All the orders will be processed efficiently via ALIBABA - the most reliable international online business platform. For bulk orders, we will use the sea shipping way. For sample and small to medium orders, we will use international express, such as DHL, UPS, FEDEX etc. We will find a most suitable shipping method according to the situations.
Q9: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ; 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.hiluke always with you !
With our wide range and high qulity & stylish door locks,door handle,door accessory products, great customer service and competitive price in industry field, we are confident to satify your market needs. Feel free to contact our us for any of your questions and needs.
PHONE : +86-189-0579-6988
WECHAT : hiluke4u SKYPE :hiluke.com
TRADE MANAGER :hiluke
Or just communicate with us online by click ' Send' below