Q: How to order our products? A: 1. Contact our sales with the models name and quantity, as well as other information; 2. Your orders will be arranged to produce when Proforma Invoice and payment confirmed; 3. QC team check the order before shipping, and the tracking number will be sent by email; 4. We will help to track your parcel until you receive them safely.
Q: About the quality? A: 1. From the raw materials to finished products, every process is tested and controlled strictly by our professional team; 2. All of our products are passed certificate etc.
Q: About after-sale service? A: 1. Warranty: All of our products have 3 month's warranty; 2. If the product is defective, please notify us within 5 days of delivery, and provide pictures or videos of the defective items for confirmation, we will send you the replacement products; 3. The shipping cost of replacing products is the clients' responsibility; 4. All products must be returned on their original condition, If you want to qualify for a refund or exchange of goods.
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Packaging & Shipping
1. Products are shipped via EMS, DHL, UPS, TNT and HK air mail etc. Usually takes 3-7 days depend on the destination country. 2. We provide Drop shipping Service. 3. For customized products, It will be 7~10 days after confirming the sample.