Q1. Is your factory audited by some famous organization? Do you have certificates for your products?
A: Our factory has passed various high standard factory audits carried by most famous organizations like Sedex. Our products have passed the strictest product quality tests like EN 71, Reach, ASTM, FDA etc, carried out by third parties such as SGS, ITS, BV, etc.
Q2. How about safety and quality control?
Q3. Can you provide OEM And ODM service?
A: Yes, we can provide you our best OEM And ODM service, such as printing your company brand on the products or packaging, making your design items.
Q4. How about payment terms?
A: a). By 100% irrevocable L/C at sight. b). By 30% deposit before production, balance after shipment against fax of original shipping documents.
Q5. How about delivery time?
A: For samples, if they are in stock, it takes about 3 days. If they are out of stock, it takes about 7 to 10 days. For bulk order, it takes about 40 to 60 days after receiving your deposit.
Q6. Can you supply samples before our bulk order?
A: Yes, we supply samples and accept sample order.
Q7. Do you accept small order?
A: Yes, we can accept small order. We have some items in stock now which MOQ is around 200pcs to 300pcs of each item.
Q8. How about terms of delivery?
A: We can accept EXW, FOB, CFR, CIF. You can select which term is the best for you.
Q9. Can you give us cheaper price?
A: Our price depends on quantity, your requirement of products and packaging, etc. We can give you best quotation if you inform us your full requirement.
Q10. Where have your products been sold to?
A: We have ever sold to North America, Europe, Oceania, South America, Asia and Africa.