1) Do you offer samples? Yes,but it needs to be charged,we will return back sample expense if your quantity meet our requirement. 2) What price term you provide? Ex-work price, CIF,CFR,FOB. 3) What is the Loading Port? Shantou, Shenzhen. 4) What is your Shipping Method? By express, by air, by sea. 5) What is your MOQ? For our standard item, the MOQ is 5CTNS/model. 6) Can you do OEM/ODM items? Yes, we provide OEM/ODM service. 7) What is your Payment term? T/T, L/C at sight, Western Union, Paypal, Escrow. 8) If I never use this kind of product, how can I operate it? The English user manual will guide you on use. 9) Do you offer packaging as well as manuals in other languages? Normally we provide english packaging as well as english manual, if the quantity meets our MOQ requirement, we can offer it in other languages. 10) Do you have any Quality certification? Yes, our factory has passed ISO9001BSCI. 11)If the products are damaged you can replace it? We provide 1 month warranty for free replacement if the broken parts are caused by factory. The broken parts will be replaced freely when next order.
If you still have any question, please contact us by E-mail/MSN/TEL/trademanager.