Our company was established in 2002, mainly engaged in R&D, manufacture and sale of LCD AD Display, CCTV monitor, LCD monitor, Lcd Touch monitor With “HOPE” brand name, OEM and ODM is available.We have a 10,000 square meter standard workshop and two automatic assembly lines in Guangzhou panyu district. Now our company has the ability to produce 1,000,000pcs of monitors annually.
2. Q: What is the delivery time for OEM / ODM order?
A: 10-15 working days after all order details confirmed.
3. Q: How could I get samples?
A: Due to most of our products are high value products, free samples is not available in Hopestar. If you need to order sample for checking-up, we'd like to ask you to pay for the samples and shipping fee, and the samples will be sent to you after receipt of payment.
4. Q: What kind of Shipping way?
A: DHL/FedEx/UPS/EMS is accepted. it is better if you have your own freight agency.
5. Q: What's your usual payment term for orders?
A: Paypal,T/T, west union
Sample Availability & Policy:
Paid samples are available in 3 - 7 days. Buyer covers the shipping cost, Sample fee can be deducted from the first order OEM & ODM sample lead time to be discussed.
How about our after-sales service?
1) Provide 1% spare parts and Service manual . 2) Guarantee 1 year warranty. 3) Do OEM/ODM services: design color box, print logo, make start-up logo 4) Offer Pictures relevant to orders production.
Product Compliance :
All our Products can be compliant with RoHS, CE, FCC. We can also do WEEE / REACH Complaint. Recycle Material Compliant UL / CSA Complaint can be done upon requirement PSE / NCC can be done upon requirement
Warranty & Spare parts Conditions :
1. Our Products comes with 1Year Warranty 2. We offer Premium Quality for Customer to make better profits 3. We maintain High Quality Standard 4. Our Products makes Customer Best Seller Product 5. We provide Best Product for futher sales 6. We sell Original Authentic Product to Customer 7. Our Products are Environment Friendly Products. 8. We give Best Service Guarantee to Customer 9. We believe Customer Satisfaction and Maintain Promise offered to Customer.