Please be cautious and check with your supplier if this product is for virus protection purposes and if the coronavirus (COVID-19) will affect your order.
1. What's the warranty of our jewelry products ?
a. Plating color warranty: 1 year.
b. Lead, Nickel,Cadmium free and no harm to skin and health.
c. 100% meet EU and California Proposition 65 for Jewelry & Accessories standards.
2. Regarding sample order lead time
a. For our own items: samples of most items are ready to ship.
b. For client's custom items:5-7 days for alloy stuff, and 10-15 days for brass stuff.
3. Regarding production lead time
order qty 1-500:1-10 days
order qty 500-5000:10-15 days
order qty ≥5000:15-20 days
4. Regarding packing way
a. Our default packing way: 1 pcs with jewelry cards then into White Opp bag.
b. Special or custom packing way: Support, but extra packing cost may required.
5. Regarding Shipping Way
a. By Epacket, shipping day 7-10 days, suitable for package which ≤ 2 KG
b. By Express (Fedex /DHL/UPS/EMS),shipping day 2-5 days,suitable for packages ≤200 KG
c. By Air transportation,shipping day 5-9 days,suitable for packages ≥200 KG
d. By Sea,shipping day around 1 month,suitable for shipment ≥ 5 stere.
6. Regarding payment Terms
We accept below payment terms: a.T/T,E-checking,Credit through alibaba. b.Wire Transfer c.Paypal d.Western Union
7. Regarding OEM and ODM
We fully support OEM and ODM services.