A: You can contact us by email about your order details, or place order on line.
Q2:Can you do design for us?
A: We have a professional designer team to help our customer do design work.
Q3: How about your price?
A: Our price is very competitive considering the same quality level.
Q4:How does your quality control?
A:We have a professional QC Team to check the quality before the shippment.
Q5: How can I pay you?
A: After you confirm our PI, we will request you to pay. T/T and Paypal, Western Union are the most usual ways we are using.
Q6:What’s your payment term?
A:We are regular doing 30% deposit and 70% balance payment by TT. Base on our cooperation, we also do other payment way. If you have any specially request, you can talk with us.
Q7:If we don’t have any shipping forwarder in China, could you do this for us?
A:We have very good relationship forwarder company,we can suggest them to you, and you will get the best shipping price,and have excellent service.
Q8:What's the order procedure?
A: First we discuss order details, production details by email or TM. Then we issue you an PI for your confirmation. You will be requested to do pr -epaid full payment or deposit before we go into production. After we get the deposit, we start to process the order. We usually need 7-15days if we don't have the items in stock. Before production has been finished, we will contact you for shipment details, and the balance payment. After payment has been settled, we start to prepare the shipment for you.
Q9: Are you responsible for defective goods?
A:Firstly,we pursue the zero defective goods in shipment.If some of defective goods have been found by customers,we will be responsible for it.More questions, please email us freely, we will try to help you.
1. Prompt delivery
2. Delivery time: generally within10 days after receive of the deposit
Shipping: international express UPS, DHL , TNT etc; Shantou airport; shantou sea port
1. Methods of payment: T/T, L/C at sight;
2. 30% T/T for deposit and the balance cleared before shipment
3. For payment, the extra charge should be paid at the buyer’s side