Since the first offline store was opened in 2012 in Guangzhou, KAKU continually has been spreading all over the world and its offline stores have extended throughout many districts in Southeast Asia, Mideast and Africa.
In November of 2018, KAKU sold products in more than 180 countries and districts and had 600 stores globally, including hundreds of brand stores. In the future, the brand store quantity will continually increase and there will be more than 400 stores in 2019.
1. What is its lead time for samples and mass production?
Within 10 work days for samples and 20-25 days for mass production.
2. How to proceed an order for KAKU products?
Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
3. Is it OK to print my logo on product?
Welcome. Please inform us formally before our production and confirm the design firstly based on our sample.
4. Do you offer Warranty guarantee for the products?
The quality warranty is 12 months. When you found defective products, please collect pictures or video and send to us. Our quality department will check what is reason. If defectives in the quality warranty range, we will arrange replacements with next orders.